FREQUENTLY ASKED QUESTIONS

To make the booking process quick and accessible for our guests, we have a live reservation system available online. This system shares the same availability as our reservations agents, please feel free to use it to avoid waiting in line.

If you already have a booking with us, you can amend or cancel your booking via your confirmation email or text message.
If you still need assistance, please give us a call and a member of our team will be able to help you.

You can book a table 6 months in advance via our website which shows our live availability. If you need further assistance, our reservation lines are open 9am to 7pm daily.

Our bar areas are available for pre or post dining drinks. Space at the bar is subject to availability and may not be possible in busy periods but we will always do our best to accommodate our guests.

We have a range of gift vouchers available to purchase via our website.

If a loved one or colleague is dining with us and you’d like to treat them to a bottle of champagne or some vouchers towards their meal with us then please call us on 0330 055 7045 and we will organise this for you.

For frequently asked questions and further details please click here.

If you or a member of your group has an allergy, intolerance, or any other special dietary requirements, just let us know when you book, and our team will be ready to accommodate on the day. We also have allergen charts available at the restaurant.

You can find all our menus on our website. We serve afternoon tea between 3pm and 4.45pm daily. We offer a children’s menu upon request in the restaurant.

We welcome children & babies of all ages. When you’re booking your table, please make sure all children in your group (even the babies) are included in your total number of guests.

And if you need a highchair or extra space for a pushchair. Just let us know when you book and we’ll take care of everything. We offer a children’s menu upon request in the restaurant.

Guide dogs and certified emotional support dogs are allowed in all our restaurants.
We do not allow dogs or any other pets inside our restaurant.

We do not currently operate a waiting list, but you can see live, up-to-date availability on our website. Our restaurant will do it best to accommodate walk ins but we cannot guarantee availability in busy periods.

Any cancelled tables are immediately available online; we recommend that guests periodically check online availability as our online system is live and accurate.

Our dress code is smart-casual and quite relaxed.

We just ask that the general look does not appear too sporty i.e. tracksuits/football shirts/baseball caps. Smart trainers are allowed.

To ensure the Ivy experience is enjoyable for all guests in our restaurant, we do not allow party decorations or balloons.

However, if you’d like to have a celebration cake, we’d be happy to help. Just let us know at least 48 hours before your booking and we’ll talk you through the available options.

You are, of course, more than welcome to bring your own celebration cake with you. Due to health and safety regulations, we won’t be able to serve it to you, but we can present it at your table after your meal and keep it aside for you to take with you when you leave.

Our nearest parking is Broadgate Car Park, located on Broad walk House – EC2A 2EW (7 minutes’ walk from the restaurant).

Please give us a call on 020 3146 7744 and will be happy to help you.

NEAREST STATIONS: Liverpool Street Station (Hammersmith & City, Metropolitan and Central line, National Rail); Moorgate Station (Hammersmith & City, Metropolitan and Northern Line); Bank Station (Central, Waterloo and City, Northern, District and Circle Line)

DIRECTIONS:

From Liverpool Street Station

Take exit 3 – Old Broad Street: walk down old broad street until Dashwood House is on your left, turn left and you will find the Ivy City Garden on your left.

Take exit 2 – Bishopsgate: turn right at the top of the stairs, then walk for 2 minutes until you find St Botholph Church on your right. Turn right and walk down the church walkpath, you will see the Ivy City Garden on your right.

From Bank Station

Take exit 2 (8 minutes walk) – Threadneedle street: walk down Threadneedle street, then keep the left and walk down Old broad street, keep walking until the crossroad with London Wall, then keep walking straight, after 1 minute you will see a little alley on your right, turn right and you’ll see Dashwood house; the Ivy City Garden will be on your left.

General Enquiries

To make a reservation, please click here.

Please note we don’t take reservations via this form.

Data Protection *

We keep your personal data private, view our privacy notice here.

The Ivy City Garden,
Dashwood House,
69 Old Broad St,
London
EC2M 1QS

    Monday – Friday:

    8am – Midnight

    Saturday:

    11am – 10:30pm

    Sunday & Bank Holiday:

    11am – 4:30pm

TheIvyCityGarden